Provider and Recipient Perceptions and Utilization of Email in Healthcare

By Susan Glinka, PhD Candidate at Pacific University


This study examines patient-provider email communication. Digital communication has changed the way people communicate but there is slow implementation of electronic communication in healthcare. A sample of 110 individuals was surveyed regarding their perceptions and utilization of electronic communication in healthcare. The current study found that 5.6% of healthcare providers contact recipients via email. The results show that 76% recipient participants feel positively toward email communication in healthcare; but only 44% of the healthcare providers feel positively toward provider-patient email communication. Finally the primary concerns surrounding electronic communication in healthcare are legal and privacy issues.

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NSA Surveillance: How it’s happening and why you should care

Editor’s Note: The opinions expressed here are those of a student fellow and do not necessarily represent the opinion of Interface or the Berglund Center for Internet Studies.

By Paul O’Day, Student Fellow

The government has been monitoring Internet traffic for nearly as long as the Internet has existed. By tapping Internet service providers (ISPs), they can tap the data stream before it reaches your computer. This means they have access to everything that’s unencrypted, and even if the connection is encrypted, they’ll still be able to tell what sites you visit. ISP monitoring can only give the government so much, however; after all, some traffic is encrypted, which is why the government also cooperates with the tech companies on the other end, like Facebook or Google, meaning they still have access to much of the encrypted data by asking the company you sent it to.

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Pornography, Space, and the Internet: The Politics of the Seattle Public Library System as documented by readers of Vice Magazine

By Matthew Yasuoka, Berglund Student Fellow 

The petition entitled, “Seattle Public Library: Stop allowing pornography to be watched on public library computers,” claims that it stands “for everyone who does not want to participate in viewing the disenfranchisement of others.” [1] The petition represents only a recent development in the Seattle Public Library’s ongoing interactions with pornography. In 2012, “A Seattle librarian refused to force a man watching hardcore porn on a computer to move to a more discreet location, even after a woman with two children complained.” [2] This was even after in 2010 the Washington Supreme Court in a six to three decision held that the library can block porn if it chooses. [3]

However, the Seattle Public Library has chosen not to block porn, much to the chagrin of certain patrons. Earlier this year, Julie Vanderburg asked a man at the Beacon Hill Library to stop watching porn, which led the librarians to ask her to “stop approaching patrons.” [4] The conflict facing the Seattle Public Library system stems from the divergent perceptions of what role libraries play in society. Todd Anten writes in the Texas Journal on Civil Liberties and Rights, “While some view libraries as public spaces with a duty to be ‘family-friendly,’ others view libraries as research centers obligated to provide constitutionally protected information.” [5] The conflict between public and private spaces lies at the core of the Internet.

In this article, I intend to analyze the interactions of individuals in the comments section of Vice magazine. I have chosen to study Vice because the magazine is both a part of “counterculture” and “’trendsetting metropolitans,” resulting in its position as “the number-one tastemaker” for the 21- to 34-year-old demographic. [6] Further, the Alexa Rankings, a leading monitor of web traffic, shows that “people who went to college are over-represented” in Vice’s readership, there is also an overrepresentation of males and an underrepresentation of females.[7] With Vice’s readership in mind, I had a few research questions. First, does the readership of Vice support bourgeois views of sexuality? Second, how do its readers interact with distinctions of class? Third, what does Vice reveal about the relationship between the Internet and special politics?

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Pay Attention, MOOCs On The Loose!

By Justin Redona

Student Fellow, The Berglund Center for Internet Studies

During high school, I utilized a vast amount of open educational resources (OERs) available on the Internet to aid my learning of various subjects such as biology, chemistry, calculus, and literature. Whenever I had difficulty understanding a concept in any subject, the Internet made it easy to find helpful, relevant information. This recurring process led me to discover many video lectures offered on YouTube, Khan Academy, and AcademicEarth; along with countless online self-quizzes and premade digital flashcard sets. I later discovered a plethora of OERs through websites. Among them were the Open Learning Initiative at Carnegie Mellon, OpenCourseWare by MIT, and University of California College Prep. There was no doubt that online learning through OERs was happening with the advent of Web 2.0 and that students like me were probably using them to their advantage. Without giving much thought to OERs and their implications for higher education, I continued to pursue a college degree, after receiving my high school diploma, in hopes of obtaining a job or moving on to graduate school in the future. My idea of success originated after the Second World War; it was an institutionalized view that a college degree was a ticket to prosperity. [1]

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Use of Technology in Occupational Therapy Rehabilitation from an Elderly Perspective

By Julia Naumes


The purpose of this study, Use of Technology in Occupational Therapy Rehabilitation from an Elderly Perspective, was to understand the experiences of elderly rehabilitation patients using technology in occupational and physical therapy settings. This study specifically focused on the use of the OMNI Virtual Rehabilitation system because it is a commonly used technology within rehabilitation settings and there is little research focusing on it. Data from six participants was collected using semi-structured interviews. Gaining insight into the use of technology within elderly rehabilitation settings could help healthcare professionals better serve their patients and improve adherence rates once the patients have gone home.

Keywords: technology, gaming, elderly, geriatric, virtual rehabilitation, rehabilitation, occupational therapy, OMNI VR, adherence, Nintendo Wii

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Reading Across the Pond: Attempts at a US-British Cyber Exchange Literature Course

by Brently Johnson, English Department
Berglund Fellow,  Associate Professor, Pacific University

“England and America are two countries separated by a common language” –George Bernard Shaw

Ricky Gervais, the British actor and comedian, raised the hackles of many Americans a few years back for his “disrespectful” and “mean-spirited” sense of humor as host of the Golden Globe Awards. He took jabs at Hollywood, poked at producers, and was bleeped a healthy number of times. Michael Russnow, despite claims that he is “not a prude”, went on to write for the Huffington Post that it was Gervais’ “lapses in judgment that resulted in so-called jokes that were in severely bad taste.”[1] Russnow spoke for many American critics it seemed (“the opposite of dull and deferential is not snotty and abusive”—LA Times;[2] “Are we at war with England? If not, then why have we been subjected to two years of Gervais hosting the Golden Globe Awards?”—Washington Post[3]) appalled at how shock standup might pass for primetime humor. In the UK, The Telegraph ran these headlines on Gervais’ act: “Golden Globes 2012: Ricky Gervais Falls Flat.” At first glance, it might have appeared that the Brits, too, were equally dismayed, but, reading on, the article faulted Gervais not so much for his ability to insult, but for the “missed open goals” to lampoon poorly made films and the actors receiving awards for them, Madonna being a particularly glaring oversight. [4]

Granted, Gervais was invited back two more times as host, perhaps because many Americans “got” his sense of humor after all, or perhaps, as I am more prone to believe, shock and abuse are synonyms for better ratings. Gervais upset both the US protocol for humor as well as our protocol for imagined Brits: eloquent, demure, deferential, i.e. Colin Firth’s elegant acceptance for his award for the Kings Speech.

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Android app creation goes to elementary school

By Steve Rhine

In the dark ages of technology, about ten years ago, if you wanted to make a website you had to learn html. Does this look familiar to anyone?

Screen Shot 2013-09-25 at 11.25.57 AMNow, programs such as Web Studio, Dreamweaver, Sandvox, and iWeb all make website creation easier thanks to WYSIWYG (what you see is what you get) interfaces. All the code is written invisibly as you drag and drop text, images, and other media on the page. Web based site creation tools have proliferated on the Internet. As a result, the pace of website construction has skyrocketed incredibly. The University of California at Berkeley estimates that 7.3 million new web pages are added to the Internet every day. [1] Easy access to simple web site construction tools took the power from the realm of trained coders and gave it to everyday consumers. While people argue about the numbers, our ability to know what is happening on the global Internet, and whether we are counting pages versus websites, Reuters estimates that we have over a half trillion web pages today. This is 15,000 times as many as we had a decade ago. Content on the web exploded with a shift in capability.

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Birgit Bräuchler Cyberidentities at War

A Review

by  Aaron Greer, PhD, Department of Anthropology

The Moluccan Conflict on the Internet Translated by Jeremy Gaines. New York, New York: Berghan, 2013.

Violent conflict, sadly, is not new to human interaction. But violent conflict continued on the Internet is new, as anthropologist Birgit Bräuchler demonstrates in her recently translated book, Cyberidentities at War: The Moluccan Conflict on the Internet.  Bräuchler aims to get anthropology up to speed with current studies of the Internet, by conducting an ethnography of the clash between Muslims and Christians in the Moluccas that took place both on the ground and in cyberspace. Bräuchler’s dual-sited ethnography challenges anthropologists to look beyond terrestrial field sites for studies of cultural change, conflict, and identity politics. What Bräuchler offers in her cyberanthropological study is an investigation of how geographically situated conflicts can be extended online. In Bräuchler’s terms, Internet identities are expanded domains of socio-spatial contexts,[1] thus, offering anthropologists insight into the means and media of how territorialized subjects expand identities in deterritorialized spaces.[2]

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“Hole in the Wall” Education & its Benefits to Society

By Taylor N. Farris

In the realm of today’s technology, the TED organization has the power and mobility necessary to spread the buzz about any number of topics dealing with Technology, Entertainment, or Design. The nonprofit company, which began in 1984, aims to spread ideas across the globe and provide insight and inspiration in nearly every aspect of life. [1] These inspirational, educational perspectives have given a new depth to the concept of lifelong learning for many, and have spawned numerous creative and innovative environments. In recent years, the group’s TED Talks have been particularly insightful, and have spurred the coveted TED prize—a $1 million grant in support of “one wish to change the world.” Previous noteworthy winners include Jamie Oliver for his quest to provide a nutritional revolution, Bill Clinton for a healthcare system in Rwanda, and Bono’s push for American activism in Africa. [2] The 2013 winner of the TED prize is a man by the name of Sugata Mitra, who may be less famous but certainly possesses no less ambition or success. As an educational researcher, Dr. Mitra has long studied different learning styles and methods, but has received most notable praise for his groundbreaking “Hole in The Wall” experiments.

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Dotted Landscape: Berglund Center for Internet Studies Fellowship Review and Analysis Part 3

By Michael Geraci

Landscape 3: The Technology Behind the Journey

There are a number of online tools and technologies that were combined in the making of the Dotted Landscape project. The planning of the rides themselves relied on a Web service known as Map My Ride. [1] Map My Ride allows cyclists to create and search for cycling routes all over the world. The site provides a wealth of information about cycling routes and produces printable guides. Relying on an innovative modification to Google’s mapping system, riders can plot routes based on location, distance, terrain type, and difficulty. I used Map My Ride to create the ten routes that I would cover on my bike for the purposes of this project. You can go to Map My Ride and search on “Dotted Landscape” or “Michael Geraci” to find my collection.


figure 5: a screen shot of a cycling route on Map My Ride

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