By Gavin Brown
In 2008, The Washington Post heralded President Barack Obama as the “Social Networking King” for his use of social media during his campaign for presidency [1]. While there were politicians before Obama who used blogs and web pages to seek funds and support, no one used social media to the same extent as the Obama Campaign. Obama raised over half a billion dollars online. J.A. Vargus of The Washington Post states, “3 million donors made a total of 6.5 million donations online adding up to more than $500 million. Of those 6.5 million donations, 6 million were in increments of $100 or less” [2]. When political supporters attended rallies, they voluntarily supplied their email addresses, and over the course of his campaign, Obama created a database of over 13 million e-mail addresses. Obama maintained political profiles on over fifteen different social networks ranging from Facebook, MySpace, to BlackPlanet or Eons, among others, which allowed him to communicate with his supporters on a more personal basis. Obama was able to promote his message faster and to a much wider audience through several other methods: by collaborating with musician and rapper William James Adams, Jr., or “Will.i.am,“ to create a promotional song out of sound bytes from his speeches and by commissioning a San Francisco artist who created the iconic “Hope” posters. Obama was able to promote his message faster and to a much wider audience than any politician in history [3][4]. By using social media as an outreach tool for communicating personally with his supporters, promoting his message and creating a quick and easy way to donate to his campaign, Obama restructured the way politicians will run for the 2012 presidency.According to journalist J.C. Tedesco, since American citizens adopted broadband Internet in their homes, they have increased the amount of usage “from less than 5% in 2000 to approximately 25% by 2004 and 55% by April 2008.” Since the early years, the Internet has been utilized in political campaigns, but recently “the percentage of Americans who indicate that most of their campaign news comes from the Internet increased from 10% in October 2004 to 33% in October 2008” [5]. The most frequently visited Internet sites are tracked by the websites themselves. The Obama campaign in 2008 tracked the traffic of Internet users going through their site, BarackObama.com. J.A. Vargus of The Washington Post reports that the “’analytics team’ measured everything that went in and out of the site – tracking which ad at what time drew the most traffic and which kinds of e-mails from the campaign got opened and read the most” [2]. The data collected are then used to roughly determine the positions and trends of potential voters, and Politicians can adjust their campaigns to take account of them. Political campaigns such as Obama’s have staff positions called “Big Data Analysts,” who “allow political campaigns to infer how likely specific people are to vote, and which issues are important to them” [6]. This collected and analyzed data of voters’ behavioral patterns could give one political party an advantage over the others in the election process.
Due to the increasing proliferation of mobile technology, politicians are now able to communicate with supporters faster and more effectively. According to a Pew Internet Research study, 75% of teens and 93% of adults ages 18-29 now have a cell phone [7]. That is a huge percentage of the American public with whom politicians can directly communicate through their handheld devices. Since people almost always have their cell phones with them, they are now registering their locations. Political analysts are able to record the people’s locations and use that information as a data gathering point. By using Internet applications such as Foursquare and Facebook, political parties are able to keep track of people who have checked in at rallies and follow up with more political paraphernalia related to the events they attended. G. Goodale of The Christian Science Monitor explains that at rallies people can use “’QR,’ or quick response codes, at mobile check-ins where users ‘check in’ at a location and get digital badges for other rewards such as free drinks and T-shirts.” The rally organizers can then log the people who have checked in, and “next time they want to raise money, they can text (or message) you with a ‘We need $5!’ appeal that you can respond to with a few flicks of your fingers” [8]. One of the biggest shifts in Obama’s 2012 campaign will be focused on “the central importance of mobile communications—as in cell phones, Smartphones, and iPads” [8]. Both President Obama’s and the front-runner of the Republican primary, Mitt Romney’s campaign webpages integrate mobile technology into their respective campaigns [9]. President Obama’s homepage, BarackObama.com, allows Facebook users to log in with their personal accounts, and allows for easy redirection to Obama’s Flickr, Google+, Twitter, Tumbler, YouTube, and Pinterest webpages [10]. Mitt Romney’s webpage, MittRomney.com, also allows viewers to connect with him through Twitter, e-mail, Flickr, and Facebook [11].
While Facebook, YouTube, and other social media sites are expected to play a large part in the upcoming election, Twitter is proposed to have a huge role in the election process. In 2008, Twitter was still relatively new and wasn’t used to its full potential. Since Twitter’s inception four years ago, it has steadily grown to become a “part of an elite group of social Web start-ups that have flourished in recent years by rapidly attracting users” [12]. Over the last couple years, “Obama and all the GOP presidential candidates have obtained Twitter accounts, as have 85 senators and at least 360 House members” [13]. Through Twitter’s services, those politicians are able to get their messages out to their supporters in seconds. By using Twitter as a campaign tool, there is a shorter gap between the politician and the American people. Anyone subscribed to Obama’s or Romney’s Twitter feeds are updated regularly on that man’s daily experiences. Not only is Twitter a great tool for getting a campaign message out to the public, it has also recently started selling political advertisements. Politicians are able to pay for “Promoted Advertising,” which will publish posts “in the [Twitter] timelines of people who follow campaigns.” The “Promoted Advertising” will also “pop up when certain search terms are used” on Twitter feeds [13]. Twitter is now hosting advertisements of politicians, making it even more of a political battleground between groups.
Not only is Twitter changing how politicians are campaigning, it is also changing how reporters cover elections. Twitter is a real-time social network, where users are able to Tweet (sending 140-character messages) out to their subscribers. It also allows users to subscribe to other people’s feeds as well as the Twitter feeds of other organizations [14]. For over ten presidential elections R.W. Apple Jr. (A.K.A. Johnny Apple) would report for The New York Times by getting to know the candidates “up close and personal, with their feet up, their guard down and, perhaps, a drink at the ready” [15]. Nowadays, the reporters are “tweeting” every little thing that is going on as they follow the political races. There is a “24/7 news cycle brought on by cable news and the Internet” [15]. Political reporters are able to constantly make their thoughts available and to respond to each other’s “Tweets.” In 2008 The Huffington Post launched “a citizen-based reporting project called “OffTheBus,” which showcased stories through Twitter by no fewer than 12,000 unpaid bloggers,” bringing the political opinions of non-reporters into the media that can be seen nationally [15]. In 2012, The Huffington Post relaunched the OffTheBus program. The goal of this project is to get the American people reporting their thoughts and opinions on the 2012 election. The citizen reporters covered politics through social media networks for OffTheBus in locations where regular journalists were not always allowed. For example, OffTheBus reporters reported many dinners and rallies, where journalists were not always allowed [16]. Having many people report their opinions about politics through OffTheBus raises an issue of the credibility of those reporters. Twelve thousand people reporting news that they may not fully understand or may not have been educated for would certainly produce 12,000 opinions, not always news. While having the news brought by average people is good, it might not be better than having the news presented by people who were properly educated in political science, economics, and other subjects related to the political fields.
President Obama’s campaign administration completely changed the face of political campaigning by using social media to take control over the 2008 election. Through social media, they were able to bridge the gap between average Americans and a politician running for president. In 2012, both Democratic and Republican parties are using sites like Facebook, YouTube, Twitter, and many others to spread their political messages and gather support across many different fronts. The election of 2012 will be the first in which the American public will have opportunity to know almost everything that is going on in both presidential campaigns with lightning speed. The portable devices carried by the sides of 93% of American adults will get political messages out faster than at any other time in history.
References
[1] Vargas, J.A., (October, 6 2007). Barack Obama, Social Networking King. The Washington Post. Retrieved from http://voices.washingtonpost.com/44/2007/10/barack-obama-social-networking.html
[2] Vargas, J.A., (November 20, 2008). Obama Raised Half A Billion Online. The Washington Post. Retrieved from http://voices.washingtonpost.com/44/2008/11/obama-raised-half-a-billion-on.html
[3] Will.i.am. Yes We Can (June 3, 2008). Viewed April 11, 2012. Retrieved from http://www.youtube.com/watch?v=SsV2O4fCgjk
[4] Kaye, K. (July 15, 2011). Obama Builds Data Team That Could Inform Digital Ads, Social. Clickz.com. Retrieved from http://www.clickz.com/clickz/news/2094531/obama-builds-team-inform-digital-ads-social
[5] Tedesco, J. C. (April 19, 2011). Political Information Efficacy and Internet Effects in the 2008 U.S. Presidential Election. Retrieved from http://abs.sagepub.com/content/55/6/696.full.pdf+html
[6] Rutenberg, J., Zeleny, J. (March 8, 2012). Obama Mines for voters With High-Tech Tools. The New York Times. Retrieved from http://www.nytimes.com/2012/03/08/us/politics/obama-campaigns-vast-effort-to-re-enlist-08-supporters.html?pagewanted=all
[7] Lenhart, A., Purcell, K., Smith, A., Zickuhr, K. (February 3, 2010). Social Media & Mobile Internet Use Among Teens and Young Adults. Retrieved from http://pewinternet.org/Reports/2010/Social-Media-and-Young-Adults.aspx
[8] Goodale, G. (April 20, 2011). New Social Media and the 2012 Election: Waaaaay Beyond Facebook. 2008. The Christian Science Monitor. Retrieved from http://www.csmonitor.com/USA/Society/2011/0420/New-social-media-and-the-2012-election-Waaaaay-beyond-Facebook-2008
[9] Foster, P. (March 7, 2012). Super Tuesday 2012: Mitt Romney Lays Claim to Nomination But Rivals Fight On. The Telegraph. Retrieved from http://www.telegraph.co.uk/news/worldnews/us-election/9129467/Super-Tuesday-2012-Mitt-Romney-lays-claim-to-nomination-but-rivals-fight-on.html
[10] Obama, Barack. Obama For America. Retrieved from http://www.barackobama.com/
[11] Romney, Mitt. Mitt Romney for President. Retrieved from http://www.mittromney.com/
[12] Twitter (December 19, 2011). Twitter. The New York Times. Retrieved from
http://topics.nytimes.com/top/news/business/companies/twitter/index.html?offset=0&s=newest
[13] Preston, J. (September 21, 2011). Twitter Starts Selling Political Ads. The New York Times, The Caucus. Retrieved from http://thecaucus.blogs.nytimes.com/2011/09/21/twitter-starts-selling-political-ads/
[14] Twitter. Twitter – About. Retrieved from http://twitter.com/about
[15] Enda, J. (October/November 2011). Campaign Coverage In The Time of Twitter. American Journalism Review. Retrieved from http://ajr.org/Article.asp?id=5134
[16] Michel, A. (March/April 2009). Get Off The Bus. Columbia Journalism Review. Retrieved from http://www.cjr.org/feature/get_off_the_bus.php?page=all
Footnotes
1. Eons is a social media network much like Facebook, but it caters to Baby-Boomers who want to connect with each using social media. Black Planet is another social media network that caters to African Americans.
Obama did a great job with social media but it has yet to trickle down to state and congressional campaigns. We worked on a US Senate campaign and were able to do great things but took a while for the campaign manager to get onboard with social media. Only after delivering the results were we able to convince the campaign manager to use it with his next candidate. http://onlinemarketingandconsulting.com/political-campaigns-2/case-study-ric-killian/
The trend itself is very alarming. I would much rather have a candidate who is “up close and personal, with their feet up, their guard down and, perhaps, a drink at the ready” than some guy sitting in his limo, “tweeting”. Obama, in all of his oratorical glory is very distant from his actual supporters and voters, he is the first internet president, who is defined by a logo, an internet picture and a youtube video. If you think about it, all of politics right now is defined by this cloud “subjective internet reality”, maybe that’s why it’s so horrible?
It’s fun to watch these populistic kind of campaigns from The Netherlands. It’s a completely different type of democracy.